Customer Care
We’re here to help! 💛
At KAIRANOOR, your satisfaction is our top priority. If you have questions about your order, our products, or anything else, you’ll find answers below—or you can contact us anytime.
📦 Order & Shipping Information
Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays).
Shipping Times
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Domestic orders: 5–10 business days
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International orders: 10–20 business days
Once your order ships, you’ll receive a tracking number via email.
🔄 Returns & Refunds
We want you to love your purchase!
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Returns are accepted within 3 days of delivery
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Items must be unused and in original packaging
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Refunds are issued to the original payment method after inspection
To start a return, please contact us at kairanoorofficial@gmail.com with your order number.
Note: Sale items and gift cards are non-refundable.
❓ Frequently Asked Questions
Where is my order?
Once shipped, tracking details will be emailed to you. Please allow 24–48 hours for tracking updates.
Can I change or cancel my order?
If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to help.
What if my item arrives damaged or incorrect?
We’re sorry about that! Please email us within 48 hours of delivery with photos, and we’ll resolve it quickly.
Do you ship internationally?
Yes! International shipping times and fees are calculated at checkout.
📧 Contact Us
Need more help? We’re just a message away.
Email: kairanoorofficial@gmail.com
Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM
We aim to respond within 24 hours.
🤍 Thank You for Shopping With Us
We truly appreciate your support and trust in KAIRANOOR.
Your happiness means everything to us!