Shipping policy
SHIPPING POLICY
Thank you for shopping with us. We aim to deliver your orders in a timely and reliable manner. Please read our Shipping Policy below for complete information.
1. Shipping Methods Available
We ship orders using reliable courier and logistics partners to ensure safe and timely delivery.
Shipping methods may include standard or express delivery, depending on availability and your location.
2. Order Processing Time
Orders are processed within [7 days] after order confirmation
Orders are not processed or shipped on Sundays or public holidays
In case of high order volume or unforeseen circumstances, processing may take longer
3. Delivery Timeframes
Once dispatched, estimated delivery times are as follows:
Domestic shipping (within India): [4 5 BUSINESS DAYS]
Delivery timelines may vary depending on location, courier partner, or external factors
Delivery dates are estimates and not guaranteed.
4. Shipping Costs
Shipping is FREE on all prepaid orders
A shipping charge of ₹150 applies to Cash on Delivery (COD) orders
Shipping charges are clearly shown at checkout before payment
Shipping charges are non-refundable.
5. Tracking Information
Once your order is shipped, tracking details will be shared via email or SMS
Customers can use the provided tracking number to track their shipment status
6. Delivery Issues and Delays
We are not responsible for delays caused by courier partners, weather conditions, strikes, or other unforeseen circumstances
In case of delivery issues, customers are encouraged to contact us for assistance
Incorrect or incomplete delivery addresses may result in delivery delays or failure
7. Undelivered or Returned Packages
If an order is returned to us due to an incorrect address, failed delivery attempts, or COD refusal, re-shipping charges may apply
We are not responsible for delays caused due to incorrect customer-provided information
8. Contact Information
For any questions related to shipping, please contact us at:
📧 kairanoorofficial@gmail.com
